Last updated: April 19, 2026
These Terms and Conditions (“Terms”) govern your access to and use of https://jcprofessionalmovers.com (the “Website”) and the moving and relocation services (the “Services”) provided by J&C Professional Movers (“Company,” “we,” “us,” or “our”). By accessing the Website or using our Services, you agree to be legally bound by these Terms.
1. Use of the Website
You must be at least 18 years of age and legally capable of entering into binding contracts to use the Website or book our Services.
You agree to provide accurate, current, and complete information when requesting a quote, making a booking, or submitting any forms on the Website. You are solely responsible for maintaining the confidentiality of your account details (if any) and for all activities that occur under your name or contact information.
We reserve the right to refuse access to the Website, decline services, or cancel any booking at our sole discretion if we suspect a violation of these Terms or any improper use of the Website or Services.
2. Quotes, Estimates, and Bookings
All quotes and estimates provided by J&C Professional Movers are based on the information you supply, including the volume and type of goods, property access conditions, distance, and any special requirements you disclose.
Quotes and estimates are approximate and not guaranteed. The final cost may vary if the actual move differs significantly from the details originally provided. Final charges will reflect the Services actually performed on the day of the move.
Certain bookings may require a deposit or pre-authorization. Specific payment, cancellation, and booking conditions will be outlined in your booking confirmation or a separate agreement. You are responsible for carefully reviewing all documents and notifying us promptly of any changes or inaccuracies.
3. Customer Responsibilities
By booking our Services, you agree to the following responsibilities:
- Ensure all items are properly packed and ready for transportation on the scheduled move date (unless packing services were explicitly included in your booking).
- Provide safe, unobstructed access to both pickup and delivery locations, including elevators, staircases, entrances, and parking areas, and secure any required building permits or approvals in advance.
- Notify us in advance of any fragile, valuable, oversized, or specialty items that require special care, handling, or equipment.
- Comply with all applicable laws, regulations, and building rules related to your move.
- Confirm that you are the legal owner of the items being moved or that you have full authorization from the owner to arrange the transportation.
4. Excluded and Prohibited Items
We do not transport certain items, including but not limited to:
- Hazardous, flammable, explosive, or dangerous materials.
- Illegal substances or any items prohibited by law.
- Perishable food, live animals, or plants, unless we have given prior written approval.
If prohibited items are included without our prior written consent, you will be solely responsible for any resulting loss, damage, fines, penalties, or legal consequences.
5. Payment Terms
Payment terms will be specified in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is usually required to secure your booking, with the balance due upon completion of the Services.
Additional charges may apply for services or circumstances not included in the original quote, such as extra labor, stair carries, long distances, additional stops, waiting time, or changes to the move details.
If payment is not received when due, we may apply late fees and, to the extent permitted by law, retain your goods until full payment is made.
6. Cancellations and Rescheduling
Cancellations and rescheduling are subject to the notice periods and fees outlined in your estimate, booking confirmation, or our current cancellation policy.
Insufficient notice may result in the forfeiture of all or part of your deposit and additional charges for costs already incurred.
We reserve the right to postpone, reschedule, or cancel a move due to circumstances beyond our reasonable control (such as severe weather, unsafe conditions, or mechanical issues). In such cases, we will notify you as soon as possible and work with you to arrange a suitable alternative.
7. Liability for Loss or Damage
Our liability for loss of or damage to your goods is limited as permitted by applicable law and as specified in your estimate, bill of lading, or other moving documentation.
You must inspect your goods upon delivery and note any visible damage on the delivery paperwork. Hidden damage must be reported to us in writing within the timeframe specified in your moving documents.
Compensation limits may depend on the valuation or protection option you selected at booking. Optional additional coverage may be available for an extra fee. We are not liable for damage resulting from events beyond our control, including natural disasters, extreme weather, or pre-existing conditions of your items.
8. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, business interruption, loss of data, or loss of goodwill.
- Our maximum total liability for any claim arising from these Terms or the Services will not exceed the total amount you paid to J&C Professional Movers for the specific Service giving rise to the claim.
Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law.
9. Intellectual Property
All content on https://jcprofessionalmovers.com, including text, graphics, logos, images, and software, is the intellectual property of J&C Professional Movers or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any part of the Website without our prior written consent.
10. Privacy
Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using https://jcprofessionalmovers.com, you confirm that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the state in which J&C Professional Movers has its principal place of business, without regard to conflict of laws rules.
Any disputes arising from these Terms or our Services will first be addressed through good-faith informal negotiations by contacting us at [email protected] or . If the dispute cannot be resolved informally, it shall be brought exclusively in the state or federal courts located in or serving our principal business location, and you consent to the personal jurisdiction and venue of such courts.
12. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on https://jcprofessionalmovers.com with an updated “Last updated” date. Your continued use of the Website or Services after the changes take effect constitutes your acceptance of the updated Terms.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
- Via the contact form on https://jcprofessionalmovers.com
- By phone:
- By email: [email protected]